Temporary interruption ‘My WELSH’ due to transition to new system

Over the past period we have been working hard to prepare for a renewed administration system within the NWPCS. This week the actual transition will take place. This is a major technical step that will allow us to further improve our services.

As a result, the ‘My WELSH’ member portal is temporarily unavailable.

When is the portal unavailable?

From Tuesday, April 28 to Friday, May 1, 2026

During this period, members will not be able to log in or use the online features of ‘My WELSH’. We are doing our best to make the transition as smooth as possible, but it is possible that some processes may be slightly delayed during this period.

What does this mean for members?

For members, there is currently little change in the way they use ‘My WELSH.
However, the back office is being completely revamped so that we as NWPCS can work faster, more efficiently and better in the future.

Once the transition is complete, the portal will be reopened as soon as possible. Of course, we will inform our members via the website as soon as ‘My WELSH’ is available again.